Our friends at City of Seattle have a new job opening available, could this be your next role? Check out the brief summary below or click here to read the full listing on GovernmentJobs.com
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Position Description
- Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle’s electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.
This position will manage on-going program performance across one or more program segments in the Customer Care and Energy Solutions program portfolio. The CCES Program Portfolio has four active program segments: Resource Acquisition, Affordability, Value-Added Services, and Transportation Electrification. Each segment is comprised of multiple programs whose individual objectives are aligned to achieve focused outcomes.
This position will be responsible for managing and coordinating cross-functional and cross-division or department work in a highly matrix organizational structure to implement the portfolio segment. This includes oversight of program managers, achievement of key metrics, stakeholder outreach and engagement, and on-going strategic alignment and road-mapping of the segment.
This position will support operational strategy and planning across defined portfolio segments. Key functions include ensuring program alignment to policy and strategic outcomes, setting program business success factors, reinforcing customer and RSJ-centric design and stakeholder engagement, and delivery of key performance metrics and time-sensitive milestones. The portfolio segment lead will advise the portfolio management team and make recommendations that shape operational strategy and policy for program inclusion and implementation within the portfolio segment. This position will report to the Solutions Design & Management Manager.
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Job Responsibilities
- Job Responsibilities – Here is more about what you’ll be doing:
- Oversee a team of program managers responsible for implementation and execution of programs assigned to one or more of the CCES portfolio segments.
- Set operational targets, oversee portfolio segment development and integrate stakeholder feedback on an ongoing basis to identify and implement solutions that meet customer and business needs.
- Provide strategic direction across portfolio segment(s) to better coordinate efforts across programs and stakeholders. Evaluate, adapt, and recommend program models and approaches that align programs across the portfolio segment. Work closely with City Light’s Customer Care and Energy Solutions portfolio management team to communicate segment needs.
- Advise and make recommendations to City Light and City executives on portfolio segment progress and recommend new policy initiatives or adaptive changes, as necessary.
- Lead collaboration with internal and external stakeholders to support execution of portfolio segment goals and development of new goals or portfolio enhancements. Oversee the outcomes of internal and external customer-facing teams and related outreach.
- Provide oversight and alignment on programmatic baselines, incentive and fee design, evaluation, and performance metrics.
- Manage regulatory and policy issues including reporting and communication requirements.
- Support development of budgetary requests, external contracting and other cost-management and oversight activities.
- Focus on employee development and coaching, working with staff to identify key skill sets and opportunities to develop them. Assist and coach employees in effective management of highly matrixed program teams.
- Develop and deliver executive presentations and communicate business, technical and policy information in a manner accessible for a variety of audiences.
- Other related duties of a comparable level/type as assigned.
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Qualifications
- Required Qualifications: In addition to the skills and experience mentioned above, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes and has:
Baccalaureate Degree in Energy Management, Engineering, Architecture or a related discipline and three years experience in professional commercial/industrial energy management analysis, with at least one year of supervisory or lead worker experience (Other combinations of education, training and experience will be evaluated on an individual basis for comparability).Desired Qualifications – You will be successful if you have the following experience, skills, and abilities:- Minimum of 7 years’ of progressively responsible experience providing strategic and operational support in policy, energy management, distributed energy resources, and/or decarbonization technology or related field.
- Experience setting strategy and long-term planning, including implementing policies and/or programs and providing outreach to key stakeholders.
- Experience leading teams and people in a cross-functional, matrix organization
- Leadership and coaching experience with key strategies to resolve conflict and bring strategic thinking / thought leadership.
- A proven ability to successfully develop relationships and influence cross-functional teams and stakeholders.
- Excellent communication, writing and presentation skills.
- Proven program management skills and attention to detail
- Ability to build trust and value-based relationships with employees at all levels of internal and external organizations, with a commitment to social justice, equity, diversity, and inclusion.
- Excellent organizational analysis and systems thinking skills.
- Demonstrated self-starter and strong leader with sound judgement and ability to work independently with minimal oversight.
- Knowledge of public sector organization and practices; familiarity with city/municipal organizations preferred.
- Experience working with personnel and human relations policy and issues, including organized labor.
